Once you have completed the normal setup instructions, you may still be receiving issues. If you have not yet completed the normal setup, click here to do that before continuing on this page.

The most common issues that many users run in to can be resolved by following the guides for Router and Firewall setup. These pages explain what issues they relate to and how to resolve those issues.

If you are still having issues after trying to follow these guides, please check the FAQ, or feel free to jump into chat and ask us for help.